Fulfilment Consultancy

Stop losing revenue to broken
fulfilment.

I help coaches, consultants, and agencies fix their post-purchase experience - reducing refunds, building retention, and turning unhappy customers into referrals.

Start with a free enquiry →

Reduction in refunds

0×

Revenue growth in 60 days

Days to full recovery

Disputes once we start working

"After working with Sviat, our revenue went from $30K to $100K - with zero refunds and zero chargebacks. The referrals alone changed the business."

Client Feedback - Coaching community founder See the actual results ↓

Sound familiar?

Your refund rate is creeping up and you can't pin down why.
You've quietly stopped asking for testimonials.
You can't raise prices because deep down you're not sure the product delivers.
You've added more calls, more Loom videos, more docs - nothing moved the needle.
Your best clients say thanks privately and never refer anyone.

The Diagnosis

If you nodded at two or more - this isn't a marketing problem. You're pouring more clients into a leaking bucket.

The Math

Here's what it's actually costing you

At $75k a month and a 12% refund rate:

$108,000 a year is leaking out

- before chargebacks, refunded ad spend, or the referrals you'll never get.

Case Study · Coaching Community

From restriction risk to record revenue - in 60 days.

Coaching community on Whop. 200+ active members. In February, 13.32% of revenue was being refunded, 12.5% of payments were failing, and 3 dispute alerts had been filed. The platform was about to step in.

The Receipts

The actual dashboards - not a mockup.

13.32%

Refund rate · Feb 2026

whop.com/dashboard

Whop dashboard Feb 2026 — $40,361 revenue, 13.32% refund rate, 12.5% failed payments, 3 dispute alerts

⤢ click to expand

9.8%

Refund rate · Mar 2026

whop.com/dashboard

Whop dashboard Mar 2026 — $46,399 revenue, 9.8% refund rate, 2 disputes

⤢ click to expand

1.8%

Refund rate · Apr 2026 · 60 days later

whop.com/dashboard

Whop dashboard Apr 2026 — $104,195 revenue, 1.8% refund rate, 0.49% failed payments, 0 disputes

⤢ click to expand

Same business. Same buyers. We just fixed what happened after the sale.

And it wasn't a one-month fluke -

$200,970

Revenue · May 2026 · refunds still under 2%, zero disputes

whop.com/dashboard

Whop dashboard May 2026 — $200,970 revenue, refunds under 2%, zero disputes

⤢ click to expand

"We thought we needed more buyers. Turns out the ones we already had were quietly bleeding out. 60 days later, we were back in the green - and hitting record revenue months."

- Founder, coaching community

0.7 / 5

Dispute-risk score · restrictions start at 2 · removal possible above · account now at 0.7

whop.com/dashboard

Dispute risk panel — scores 0.7 and 0.4 out of 5; account restrictions begin at 2, removal possible above that

⤢ click to expand

The Method

What we actually change.

01 Rebuild onboarding so every new member hits a real win inside the first 7 days.
02 Install a 3-touch check-in system that catches refund risk before it ever reaches support.
03 Engineer a 'win moment' that gets members posting their results in the community without being asked.

To Be Clear

What I'm not.

I don't run your ads.

I don't book your calls.

I don't write your offer.

I make sure that when clients land - they finish, they pay more, and they bring their friends.

About

Built from the inside of broken businesses.

I started in sales - three years managing and working alongside companies of all sizes. What I kept seeing was the same thing: businesses doing real revenue, but losing a significant portion of it because of what happened after the sale.

Refunds that didn't need to happen. Clients who left because no one followed up. Support teams with no structure, no SOPs, no accountability. I started fixing these problems informally - and the results were immediate enough that I built a consultancy around it.

Years in sales & fulfilment operations across multiple businesses

Figures generated for clients

If this sounds like you

Let's see if your bucket has a hole in it.

Book a quick intro call. I'll tell you within 30 minutes if I can help - and exactly what I'd change first. No pitch, no pressure.

Book your free intro call →

Or DM me directly - @sviat_tysh